Century 21 Department Store Launches New CRM Marketing Analytics SystemRead More

Loyalty Methods brought a very high level of expertise within the OBIEE technology platform but as important was their keen understanding of our downstream business needs and our goals for CRM. The project was focused and managed as a partnership. The result was the expected deliverables were presented on time and within budget.

Harry Roberts - Chief Information Officer Century 21 Department Stores

Starbucks Replaces Legacy Loyalty System with Ground Breaking Siebel Loyalty SolutionRead More

The My Starbucks reward program has been an overwhelming success, driving unprecedented levels of customer engagement and loyalty as noted by both store visit frequency and cash loaded. In fact, the rewards program is cited by core customers as the number one reason for increased visits versus six months ago.

Howard Schultz - CEO, Starbucks

LM Announces Five-year Consulting Services Agreement with Southwest AirlinesRead More

“We are excited to continue our successful partnership with Loyalty Methods in advancing Southwest’s winning position on the Customer Loyalty front, their specialty in Siebel Loyalty and CRM products, deep-benching of highly-skilled talent, and effective utilization of their off-,on-shore model has all been crucial in helping us achieve our goals.”

Kathleen Wayton, Southwest Airlines VP, Commercial Business Transformation Solutions

LM Introduces CRMCloudBox Hosting Platform at Oracle OpenWorldRead More

“CRMCloudBox removes the complexity of building Siebel and OBIEE environments and reduces the time it takes to build them from weeks to minutes. We use this product internally and have found that innovation in both implementation and testing have increased. Our teams aren’t sitting around waiting for environments to be built.”

Emil Sarkissian, President and CEO, Loyalty Methods

Alaska Airlines soars to new heights with Siebel LoyaltyRead More

If there is such a thing as an insurance policy when commencing a project of this magnitude, then Loyalty Methods is it. They provided solutions, reassurance, and strong technical expertise throughout. I look forward to continuing our relationship with Loyalty Methods.

Ann Ardizzone, Managing Director - Customer Experience, Alaska Airlines

Ampersand Improves Performance and Data Quality with IPASRead More

Since the first approach with Loyalty Methods we felt we were in the right hands. Besides their deep technical expertise they focus highly in results, always applying a practical approach to bring optimal solutions.

Cuauhtemoc Galvez - Director of IT

Southwest Airlines' All-New Rapid Rewards Program Takes Off with Siebel LoyaltyRead More

“Loyalty Methods’ strength was the people they brought to the project. They have a phenomenal understanding of the product and a get it done attitude that matched up well with the legendary Southwest Airlines Warrior Spirit.”

Joe Migis, Sr. Director of Technology

Holland America Line, pushing the envelope with Siebel Marketing and OBIEERead More

Loyalty Methods was a critical partner in insuring a successful launch of our new marketing & loyalty CRM platform. Their dedication, vision and experience was evident from the first day of the engagement.

Rick Meadows, Exec. Vice President, Marketing, Sales, Guest Programs - Holland America Line

Alaska Airlines implements award-winning Siebel Marketing ProgramRead More

If there is such a thing as an insurance policy when commencing a project of this magnitude, then Loyalty Methods is it. They provided solutions, reassurance, and strong technical expertise throughout. I look forward to continuing our relationship with Loyalty Methods.

Ann Ardizzone, Managing Director - Customer Experience, Alaska Airlines

Holland America Line Powers New Loyalty Program with Siebel LoyaltyRead More

Loyalty Methods was a critical partner in insuring a successful launch of our new marketing & loyalty CRM platform. Their dedication, vision and experience was evident from the first day of the engagement.

Rick Meadows, Exec. Vice President, Marketing, Sales, Guest Programs - Holland America Line

Southwest Airlines Deploys Loyalty Analytics Solution using OBIEERead More

“The ability to access our Customer data in near real-time is essential to our fast-paced marketing activities.  If you do not have confidence in the data you are using, then the data warehouse is inherently useless to your business.  It is imperative we maintain an accurate, versatile, and high performing analytics environment.”

Carole Elwell, Senior Manager, Marketing Solutions
We have designed, developed and deployed some of the world’s most ambitious Loyalty and Marketing programs for several of the most recognizable brands.

They chose us for our focus and get-it-done approach. For our commitment to straight talk. And for our experience bringing elegant solutions to complex challenges.

We are the premier providers of real-world, large-scale Loyalty, Marketing and BI implementations. Our team is built on solid implementation skills, specialized Loyalty and Marketing expertise, and a stong set of IT back-end knowledge such as ETL, Middleware and legacy systems.

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Southwest Rapid Rewards Holland America Line Supervalu Seabourn Starbucks LAN Jenny Craig Alaska Airlines Mileage Plan Ampersand C21 Stores Pacsun