We know the product. We’ve implemented it in industries as diverse as Airlines, Hospitality and Retail. We have successfully built the largest Siebel Loyalty implementations in the world to date.
We know the product inside out. We have seen its strengths and weaknesses in high-volume scenarios across a diverse set of industries with very different characteristics. We can give you an objective view of what is possible and what it takes to achieve your goals.
Our ground-breaking Alaska Airlines implementation was the first large-scale Frequent Flier Program. No other airline in the world had delivered a solution of this scale and magnitude in Oracle Siebel Loyalty at the time. We spent many hours with Oracle Engineering helping to fine tune the product. As a result, we have developed a close relationship with them as well as a deep understanding of the product.
We recently completed the world's largest retail implementation of Siebel Loyalty. The project spans more than 7500 stores, processing over 1 million transactions per hour, and more than 300 Point of Sale (POS) transactions per second with an average response time of less than 300ms. All of this was accomplished in less than 9 months, with fewer than 10 people.
How did we achieve all this? Our innovative ThreadSync™ methodology was developed specifically for the Siebel Loyalty, Marketing and Oracle Business Intelligence space. It is based on main-stream agile methods and is designed to increase focus, minimize project noise and accelerate delivery. We are ready to share our knowledge and experience with you and bring success to your implementation in record time!