We are an Oracle Gold Partner and the go-to implementer for Siebel Loyalty.
Our partnership with Oracle began early on, spending many hours with the Siebel Loyalty development team to tune and enhance some of the earlier versions of the product. We know the product development teams personally and we continue to have a very constructive dialogs with them about the product, its current state, and its future direction.
We openly share our field observations with the Oracle product team, providing them with valuable feedback on features that are often customized, industries that may require better support from the product, and specific challenges which require timely and accurate fixes.
Most recently, we were able to provide future direction for Siebel Marketing and OBIEE Segmentation based upon our observations at Holland America Line, our largest marketing implementation effort.